Acceptable Use Policy

Prohibited activity

• Spam, unsolicited marketing, purchased lists, or bulk messaging without consent.
• Phishing, fraud, scams, malware, deceptive links, or attempts to steal information.
• Harassment, threats, hate, abuse, exploitation, or unwanted repeated contact.
• Illegal goods, illegal services, illegal content, or activity that violates applicable law.
• Impersonation, misleading identity, spoofed caller ID, or deceptive business presentation.
• Carrier evasion, opt-out evasion, snowshoeing, number cycling, or attempts to bypass message filtering.
• High-risk messaging abuse, including deceptive finance, health, political, emergency, or regulated-content messaging.

Consent and messaging rules

Users must obtain consent before sending SMS or asking OneWay to send messages to another person. Users must honor STOP and other opt-out requests and may not message recipients who have opted out.

Enforcement

OneWay may investigate, restrict, suspend, or remove accounts, stores, numbers, caller IDs, content, or messaging access when we detect misuse, suspected abuse, carrier rule violations, or unlawful activity.

Report abuse

Email abuse reports to abuse@oneway.is. For support, email support@oneway.is.